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Functions

Order management

The order management function on the Linked360 platform enables centralized monitoring and processing of orders from various sales channels. Users can track order statuses, automate shipping processes, and generate sales documents. The system integrates with different marketplaces and couriers, allowing for easy data synchronization. Thanks to automated notifications, customers are kept informed about the status of their orders, enhancing efficiency and customer satisfaction.

E-commerce Platform Integrations

Linked360 enables seamless connectivity with many popular e-commerce platforms such as Amazon, eBay, Shopify, and Allegro. Through these integrations, users can centralize the management of products, orders, and inventory levels. Data synchronization is automatic, ensuring up-to-date information across all sales channels. These integrations enhance operational efficiency, reduce errors, and allow for easy expansion into new markets.

Invoices and Documents

The Invoices and Documents feature on Linked360 enables the automatic generation and dispatch of invoices and other sales documents. Users can easily create documents in various formats, manage invoice numbering, and customize templates to meet individual needs. The system also supports integration with various accounting systems, ensuring seamless transfer of financial data. Automating invoicing processes increases efficiency and reduces errors, ensuring compliance with tax regulations.

Process Automation

The process automation feature on Linked360 allows users to set rules that automatically perform repetitive tasks. Users can automate order status updates, customer notifications, document generation, and inventory management. This system enhances operational efficiency, reduces the risk of errors, and saves time, allowing businesses to focus on key aspects. Automation also improves customer service quality by ensuring tasks are completed quickly and accurately.

Customer Panel

The client panel on Linked360 provides users with easy access to their accounts, enabling them to view order history, track shipment status, manage personal data and delivery addresses. Customers can also download invoices, report returns and complaints, and utilize support features. The intuitive interface enhances the user experience, increasing customer satisfaction and loyalty by providing quick access to essential information and tools.

Product Synchronization

The Product Synchronization feature on Linked360 enables the automatic updating of product data across all connected sales channels. This ensures that inventory levels, prices, descriptions, and product images are always current and consistent across all stores and marketplaces. Users can easily manage their product catalogs from a single central panel, minimizing the risk of errors and increasing operational efficiency.

Warehouse Management

The warehouse management feature on Linked360 allows for centralized monitoring of inventory levels, managing deliveries, and tracking goods movement. Users can easily update product statuses, generate inventory reports, and manage warehouse locations. The system automatically synchronizes data across different warehouses and sales channels, minimizing the risk of errors and ensuring information is up-to-date. This makes inventory management more efficient and transparent.

Courier Integrations

The courier integration feature on Linked360 enables the automatic creation of shipping labels, shipment tracking, and management of shipping from a single central panel. The platform supports many popular carriers, allowing for quick and efficient management of the shipping process. Automating these tasks reduces errors and saves time, providing customers with up-to-date information on the status of their shipments.

Customer Service

The Customer Support feature on Linked360 provides tools for managing tickets, responding to customer inquiries, and tracking interaction history. Users can quickly resolve issues with integrated ticketing systems and automatic notifications. The platform also allows the creation of a knowledge base, helping customers find answers to frequently asked questions on their own. These features make customer support more efficient, increasing customer satisfaction and loyalty.

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